contact us

We're here to assist you every step of the way. Whether you have questions about our products, need assistance with an order, or want to learn more about our services, we're just a message away.

General Inquiries:
For general inquiries, product information, or any other questions, please reach out to us at: hello@saoi-shop.com

Exchanges and Returns:
If you need assistance with exchanges, returns, or have any related inquiries, please contact our dedicated Customer Care team at: customercare@saoi-shop.com

Customer Service Hours:
Our team is available to assist you from Monday to Friday, 10:00 AM to 5:00 PM (GMT+8). We strive to respond to all inquiries promptly during our working hours.

Feel free to drop us a message, and we'll get back to you as soon as possible. Thank you for choosing Saoi. We look forward to serving you!